Shipping Policy
Last updated: 12 August 2026
Processing Time
Orders are normally processed within 2–7 business days, unless otherwise stated on the product page.
Pre-order, made-to-order and limited-production items may require additional processing time. Where applicable, the estimated timeframe will be stated on the product page.
Delivery
Once an order has been dispatched, delivery times depend on the destination, shipping method and postal service.
Estimated delivery times are not guaranteed and may be affected by:
- postal delays;
- customs processing;
- public holidays;
- severe weather;
- transport disruption; or
- other circumstances outside our reasonable control.
Shipping Rates
Shipping costs are calculated at checkout according to the destination, order contents and applicable shipping method.
Free shipping thresholds will be shown at checkout and on the website.
Before publishing this page, the thresholds should be checked against the current WooCommerce settings.
UK Orders
We ship orders to addresses within the United Kingdom using the shipping methods available at checkout.
🇬🇧 Free UK shipping on orders over £100
Europe
We ship to selected European countries.
Shipping availability and charges are calculated according to the destination at checkout.
Customers may be responsible for VAT, customs duties, import taxes or other charges imposed by the destination country.
🇪🇺 Free Europe shipping on orders over £120
Worldwide Shipping
We ship internationally to selected destinations.
International delivery times may vary considerably depending on the destination and local postal/customs procedures.
🌍 Free worldwide shipping on orders over £140
Customs and Import Charges
For international orders, customs duties, import taxes, VAT or other local charges may be imposed by the destination country.
Unless otherwise stated at checkout, these charges are the responsibility of the customer.
DOPPEL COLLECTABLES is not responsible for delays caused by customs authorities.
Incorrect Address
Customers are responsible for providing a complete and accurate delivery address.
If an order is returned because an incorrect or incomplete address was provided, additional shipping charges may apply before the order can be resent.
Lost or Damaged Parcels
If your parcel appears to have been lost or arrives damaged, please contact us at:
We may request photographs or other information necessary to investigate the issue with the postal or delivery service.
Contact
For shipping enquiries: